Loading…
Loading…
Failed payments usually mean a bank block, wrong billing zip, or temporary processor outage.
Failed payments usually mean a bank block, wrong billing zip, or temporary processor outage. No privilege is granted until checkout succeeds.
Try these before opening a ticket.
Try these before opening a ticket — they resolve most checkout errors.
If you clicked pay twice, pending authorisations drop within an hour.
If you double-clicked pay, pending authorisations usually drop within an hour. Only one completed order creates a rank.
Open a ticket with the error code shown on the red checkout banner.
Open a ticket with the error code shown on the red checkout banner and a screenshot of History if money left your account without delivery.
Browse the FAQ for guides and troubleshooting tips.
Browse the FAQ for step-by-step guides, troubleshooting tips, and answers to the most common player questions.